Shipping policy
Free Shipping Across Canada
Eligibility: Orders with a subtotal of CAD $200 or more qualify for FREE standard shipping anywhere in Canada.
Discounted Shipping: Orders with a subtotal between CAD $125 and CAD $199 qualify for standard shipping at a flat rate of CAD $7.99.
Standard Shipping: Orders with a subtotal under CAD $125 will be charged based on the applicable shipping rates calculated at checkout.
Shipping Estimates
We ship all orders from Toronto, Ontario, Canada.
- Orders are typically processed and shipped within 3–5 business days.
- Orders are not processed or shipped on Saturdays, Sundays, or Canadian public holidays.
- Saturday delivery is not available.
- Delivery timeframes are estimates provided by our shipping carriers and cannot be guaranteed.
Fast Shipping
Processing Time: Expedited shipping orders are processed within 2 business days (excluding weekends and holidays).
Delivery Estimates: Delivery times for expedited shipping vary depending on the carrier and destination. While we strive to dispatch orders promptly, delivery dates cannot be guaranteed.
Shipping Notifications
Tracking Information: Once your order has been shipped, you will receive a confirmation email (or text message, where applicable) containing your tracking number.
Tracking Assistance: If you experience any issues tracking your shipment, please contact us at admin@jucobee.ca, and our team will be happy to assist you.
Additional Information
- Orders are processed as quickly as possible; however, same-day shipping is not available.
- Shipping and delivery times depend on the schedules and service availability of our shipping carriers.
- Unexpected delays caused by weather, carrier disruptions, or other unforeseen circumstances may occasionally occur.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Email: admin@jucobee.ca
Phone: +1 647-716-7664
